Family Resource Centers
Our centers are warm, community-driven hubs where families find connection, support and resources all in one welcoming place. Designed with the community, for the community, these centers are grounded in family voices, responsive to neighborhood needs and focused on building strong futures for children and caregivers across San Antonio and Bexar County.
Our Vision for Impact
United Way’s Family Resource Center Network is more than a place, it’s a community anchor that:
- Strengthens protective factors for families to thrive
- Supports parents and caregivers with personalized guidance, connections and peer support
- Provides free essentials and tools that reduce stress and build stability
- Builds neighborhood-led solutions to persistent barriers facing families
United Way Eastside
Family Resource Center
215 Coca-Cola Pl Suite 203
San Antonio, TX 78219
United Way North Eastside
Family Resource Center
3419 Northeast Parkway
San Antonio, TX 78218
United Way East Central ISD
Family Resource Center
3966 East Southcross
San Antonio, Texas 78222
Alejandra Maia
Alejandra Maia is the Family Resource Center Network Director for United Way of San Antonio and Bexar County. The United Way Eastside Family Resource Center is in partnership with DePelchin Children’s Center and is working on expansion which would include additional resources centers across the city. We serve as a welcoming hub for support for families. We strive to be reflective and responsive to the specific needs, cultures and interests of the community.
Our Parent Advisory Committee (PAC) is a collective of parents, grandparents and kinship caregivers who are comprised of residents from the target area, 78219 & 78220. The PAC’s vision is to create a safe haven for families to build relationships and to inspire creativity for caregivers and children to express themselves.
They envision a vibrant and welcoming environment where families feel supported and thrive within their communities. United Way and DePelchin have united to better serve families. United Way’s deep community connections and role as the backbone organization alongside DePelchin’s specialized expertise in counseling and family support services create a comprehensive support system for families.
The Core Services are for caregivers who have a child in the home ages 0-10. Services include:
- 1-1 Resource Navigation: Families receive resource navigation with a bilingual Family Resource Specialist.
- Counseling Services: Individual and Family Counseling at no cost to families.
- 1-1 Positive Parenting Program: Individual sessions designed to support families on their parenting journey.
The Community Strengthening Services are for any caregivers who have a child in the home who reside in Bexar County. Services Include:
- Parent Cafes: Opportunities for families to gather and create a network of peer support.
- Book/Toy Library: Families are encouraged to swing by for a tour and can receive a book or a toy.
- Computer station: Families can use the computer for job hunting, resume building, benefit renewal, and more.
- Kids’ Corner: We have a space where children can play and read. We encourage families to have a coffee with the staff and get out of the house.
- Family Events: Family-focused events provide space for families to enjoy time together, meet other families and build peer to peer support.
- Resource Wall: Families & Partners can access our resource wall of flyers, pamphlets, tools, and much more.
- Family Care Closet: Families can access essential items such as diapers, wipes, hygiene products, and much more.
- Triple P- Seminars: Group sessions of the Positive Parenting Program designed to support families.
- Money Smart: This curriculum provides participants with practical knowledge, skills-building opportunities, and resources they can use to manage their finances with confidence.
